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Written by a patient at Audley Mills Surgery
31st July 2017


She has been so rude to me the two times I have been to see her. she didn't listen to anything I said, was rude to my boyfriend as well when he came with me to an appointment as well as on the phone when she was trying to get a hold of me . I found her to be on a very high horse and found she was talking down to me a lot and acting like I was stupid which she said I was being when I was talking to her about my medication another doctor was prescribed to me. Made me feel so stupid/bad that I couldn't face going back to the doctors and became so ill I couldn't even leave the house. I would not suggest anyone go to see her as she doesn't really care, from now on when I book an appointment I will ask that I am never seen by her again after how she has spoken to me. On my first appointment I was crying because of how ill i was and she didn't show any sympathy or concern and couldn't wait to get me out of her room. mid way through me talking to her she said we are done now. I understand there are lots of people waiting but when you have had to wait over 30 minutes to be seen I feel I should at least be listened to. She didn't look at my notes even when i mentioned things that were in my notes which I feel is an important thing to do! honestly never been so upset with a doctor that I have felt the need to write a complaint about them.

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Listening
 
Written by a patient at Audley Mills Surgery
13th January 2015


DR. REHAL IS AN EXCELLENT DOCTOR. SHE SITS AND LISTENS TO YOU AND A IS A VERY CARING PERSON. NOTHING IS TOO MUCH TROUBLE FOR HER. I DONT THINK YOU WOULD FIND MANY GP'S AS KIND AS HER.

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Listening
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Written by a carer at Audley Mills Surgery
31st December 2014


We found Dr. Rehal to be very helpful on a visit with my six year old son who has a sore throat. She listened to him, rather than only talk to me, which was lovely. Dr Rehal also rang me back that afternoon as I had a another query which I thought was very considerate.

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  • General Practice